These Terms & Conditions ("Terms") govern your access to and use of the services provided by Matt Cantrell (ABN 37 698 172 402) ("we", "us", "our"), including:
By accessing or using our Services, purchasing a subscription, or purchasing any product, you agree to be legally bound by these Terms.
If you do not agree to these Terms, you must not use the Services.
You must be at least 18 years old to use the Services.
We provide online fitness and nutrition coaching, structured training programs, digital fitness products, and related support services delivered primarily through third-party platforms including Everfit.
Services may include:
We reserve the right to modify, update, suspend, or discontinue any part of the Services at any time.
All subscriptions are automatically renewing unless cancelled before the next billing date.
By purchasing a subscription, you authorise us to charge your nominated payment method on a recurring basis.
Coaching subscriptions are structured as a twelve (12) week program ("Program Term"), billed weekly.
Other than under the 14-day money-back guarantee (clause 4.1), your subscription cannot be cancelled during the Program Term.
After the Program Term has been completed, your subscription will continue on a recurring weekly basis in accordance with clause 3.1 unless cancelled.
All prices are displayed at the time of purchase. We reserve the right to change pricing at any time. Any pricing changes will apply from the next billing cycle.
Payments are processed securely through our coaching platform, Everfit, and its payment processor, Stripe. By making a purchase, you agree to be bound by the terms and conditions of Everfit and Stripe.
We do not store your complete payment details.
If payment fails or is declined, we may suspend or terminate your access to the Services until payment is successfully processed.
We offer a 14-day money-back guarantee from the date of your initial paid subscription.
To request a refund within this period, you must contact us in writing within 14 days of purchase.
After 14 days, subscription fees are non-refundable.
All one-off digital program purchases are non-refundable once access has been granted, except where required by law.
Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law or other applicable laws which cannot lawfully be excluded.
You may cancel your subscription at any time after the completion of the Program Term, prior to your next billing date.
Cancellation will take effect at the end of the current billing cycle. No partial refunds will be provided outside the 14-day guarantee period.
The Services are provided for educational and informational purposes only and are not medical advice.
We do not provide medical diagnosis, treatment, or healthcare services.
You acknowledge and agree that:
You represent that you are physically and medically capable of participating in training programs or have obtained appropriate medical clearance.
Individual results are not guaranteed and will vary.
To the maximum extent permitted by law, you acknowledge that:
You agree that you will:
All content provided through the Services, including training programs, videos, documents, graphics, branding, and written materials, remains the intellectual property of Matt Cantrell.
You are granted a limited, non-exclusive, non-transferable licence for personal use only.
Unauthorised reproduction, distribution, or commercial use is strictly prohibited.
Our Services may be delivered through third-party platforms including Everfit and Stripe.
Your use of those platforms is subject to their respective terms and privacy policies.
We are not responsible for interruptions, outages, data loss, or issues arising from third-party services.
To the fullest extent permitted by law:
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
You agree to indemnify and hold harmless Matt Cantrell from any claims, damages, losses, liabilities, or expenses arising from:
We may suspend or terminate your access if:
Termination does not affect any outstanding payment obligations.
We may update these Terms from time to time.
Updated Terms will be effective upon posting. Continued use of the Services after changes are published constitutes acceptance of the updated Terms.
These Terms are governed by the laws of New South Wales, Australia.
You submit to the non-exclusive jurisdiction of the courts of New South Wales.
Matt Cantrell
ABN 37 698 172 402
Email: support@matthewcantrell.com